Returns & Exchanges
Due to the perishable nature of our meat products and food seasonings, we prioritize safety and quality above all else. If you are unsatisfied with your order or received a damaged shipment, please contact us within 30 days for a resolution.
Contact Support
Email our team with your order number and photos of the product or packaging if there is damage or an error.
Review Process
Our team will review your request to determine if it meets our food safety guidelines for a return, replacement, or store credit.
Return Authorization
If a return is required for non-perishable goods, we will provide you with a Return Merchandise Authorization (RMA) and a shipping label.
Refund Issuance
Once your request is approved or the returned item is received, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing